There's a commendable amount of flexibility here when it comes to managing access to files and keeping certain piles of data separate from one another, even if options for viewing and editing files on the web are pretty much non-existent - you’ll find yourself needing to re-upload modified versions if this type of work forms part of your working routine. The desktop clients that Wasabi provides for Windows and macOS are similarly bare bones.Įverything that is included in the web app is easy to find and configure, from compliance tools to group and policy management options. It's clean and tidy, and simple to use, but you don't get the user-facing features you do with the likes of Dropbox, Google Drive and so on – this is a place for storing your files and not much else. Wasabi cloud storage: interfaceĪpart from any third-party apps you decide to run on top of Wasabi, you'll be spending most of your time in the web interface. There is no live chat available on either tier, and we did not find any webinars. The available hours for both email and phone support are 24/7 and 365 days a year. It also adds in telephone support, which has a cost that starts at $100/month for up to 100 TB’s of storage, and increases in cost with more storage with a minimum 1 year of commitment. The Premium tier has the same offerings, but the email get prioritized for response. There is also a Knowledge Base that can be accessed, and technical documents available. The Basic support is no additional cost, and has contact via direct email, but the response time is a business day. Wasabi’s support gets divided into two tiers of support plans, Basic and Premium. Finally, Wasabi stores its information in data centers that meet standards for SOC 2, ISO 27001 and PCI-DSS, with reports available upon request. Additionally, it meets standards for the more recent HITECH Act. This includes being fully compliant with HIPAA for the storage and protection of health information. In terms of compliance, Wasabi is determined to be fully compliant with all data standards. Realize that this goes beyond the industry standard of one offsite copy as Wasabi is using an extended standard with placing the offsite copy to be an offline copy- making it even safer from being overwritten from an unauthorized access. Storage gets further protection as it is air-gapped to keep it away from unauthorized access. Wasabi states that they feature “Immutable buckets and support for S3 object lock” to keep data safe from a variety of threats, including ransomware attacks. This also helps to provide protection from a ransomware attack, which is increasingly common. This useful feature is included at no extra charge, but keep in mind that it needs to be enabled at the time that a bucket is created, and cannot be added on later, and must have versioning enabled. This is designed as a security feature that provides “Object-level immutability,” which means that the file cannot be modified, nor deleted within the retention period. A good example of that is the Object Lock feature. Wasabi offers a number of features to support its S3 storage. (Image credit: Wasabi) Wasabi cloud storage: features
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